How do I uninstall and reinstall the app?
If you encounter technical issues like freezing or crashing, the game failing to open, or blank slot reels, it can help to try uninstalling and reinstalling the app. This ensures the game's files are complete and that the latest updates are installed.
To uninstall and reinstall:
- Open your Big Fish Games app.
- Select the trash icon beside the Play button for that game.
- Go to the Sunken Secrets page on our site.
- Click Play Free button.
- Select Run or Save File.
- If prompted, click OK or Run to open the game's executable file and start downloading.