Reinstall Adobe Flash & Shockwave (Computer)

How do I reinstall Adobe Flash and Shockwave?

These programs display the video, animation, and graphics in many computer games.

If you continue to have trouble after installing the latest video card driver or completing the suggested updates or settings adjustments, follow the steps below to make sure you have the most current versions of Adobe Flash and Shockwave.

Flash Player

Before you install the latest version of the Adobe Flash Player, use the uninstaller to remove the current version.

1. Download the Adobe Flash Player uninstaller and save the file to a location, such as your desktop, where you can easily find it.
2. Quit all running applications on your computer including your web browser. (You may want to bookmark this help article so that you can return to it once you have finished running the Adobe Flash Player uninstaller.)
3. Run the Adobe Flash Player uninstaller.
4. Download the latest version of Adobe Flash Player.
5. Restart your computer.
6. Reinstall your game.

Shockwave Player

Before you install the latest version of the Adobe Shockwave Player, uninstall the current version.

Windows XP

1. Open the Start menu and select Control Panel then Add or Remove Programs.
2. Find and select Adobe Shockwave Player then click the Change/Remove button.
3. Download and install the latest version of Adobe Shockwave Player.
4. Restart your computer. (You may want to bookmark this help article so that you can return to it once you have restarted your computer.)
5. Reinstall your game.

Windows Vista / Windows 7

1. Open the Start menu and select Control Panel.
2. Under Programs and Features, click Uninstall a program.
3. Select Adobe Shockwave Player then click the Uninstall button.
4. Download and install the latest version of Adobe Shockwave Player.
5. Restart your computer. (You may want to bookmark this help article so that you can return to it once you have restarted your computer.)
6. Reinstall your game.

Windows 8 / Windows 8.1

1. Place your mouse over the bottom left corner of the screen and right-click.
2. Select Control Panel.
3. Click Uninstall a program.
4. Select Adobe Shockwave Player from the list.
5. Click the Uninstall/Change button near the top.
6. Proceed with the directions on your screen to remove Adobe Shockwave Player from your computer.
7. Download and install the latest version of Adobe Shockwave Player.
8. Restart your computer. (You may want to bookmark this help article so that you can return to it once you have restarted your computer.)
9. Reinstall your game.

Windows 10

1. Open the Windows start menu.
2. Select Settings.
3. In the 'Find a setting' bar, type "Programs and Features" then press the Enter key.
4. Select Programs and Features.
5. Select Adobe Shockwave Player from the list.
6. Click Uninstall.
7. Proceed with the directions on your screen to remove Adobe Shockwave Player from your computer.
8. Download and install the latest version of Adobe Shockwave Player.
9. Restart your computer.(You may want to bookmark this help article so that you can return to it once you have restarted your computer.)
10. Reinstall your game.

Mac

The Adobe Shockwave Player installer for Mac includes the uninstaller.

1. Download the Adobe Shockwave Player installer and save the file to a location, such as your desktop, where you can easily find it.
2. Quit all running applications on your computer including your web browser. (You may want to bookmark this help article so that you can return to it once you have finished running the Adobe Shockwave Player installer.)
3. Run the Adobe Shockwave Player installer.
4. Restart your computer.
5. Reinstall your game.